Client Experiences
What homeowners have said
Authentic reflections from clients across Kuala Lumpur who have used our assessment, installation, and panel services.
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Average Rating
Years Practice
Would Recommend
Client Reviews
Zulaikha Ahmad
Bangsar, KL
The home assessment was exactly what I needed before making decisions about my older terrace house wiring. The technician was thorough and unhurried, and the written summary he left was genuinely useful — I've referenced it twice since. Nothing was pushed on me, which I appreciated.
April 2026 · Home Assessment
Rajan Hariharan
Mont Kiara, KL
We brought in fittings from a design studio in Singapore and weren't sure if a local electrician would handle them. Fennel Rokse was completely fine with it — placement was confirmed with us first, the work was tidy, and the lighting functions exactly as intended. Good communication throughout.
March 2026 · Fitting Installation
Nurul Farah Ismail
Cheras, KL
The panel refinement took about three and a half hours and covered more than I expected. I learned a lot about my distribution board from the explanation, and the updated labeling makes it much easier to navigate. Would have liked a slightly earlier arrival time, but the work itself was well done.
March 2026 · Panel Refinement
Lim Wei Jian
Damansara Heights, KL
We had the home assessment done before deciding on renovations. The report gave us a clear picture of what was in good shape and what wasn't, without being alarmist. It genuinely helped us prioritise the renovation budget. A sensible, independent perspective.
April 2026 · Home Assessment
Suraya Kamaruddin
KLCC, KL
I was referred by a neighbour and found the experience to be exactly as described — professional, clear, and respectful of the space. The technician covered the floor throughout and cleaned up properly. The invoice matched what was quoted. Simple things done consistently well.
April 2026 · Fitting Installation
Praveen Kumar
Petaling Jaya, Selangor
The panel work was done carefully and the RCD options were explained to me in a way I could actually understand. I chose not to upgrade immediately, and there was no pressure at all. Will return when I'm ready to proceed with that step.
March 2026 · Panel Refinement
Success Stories
How three clients found clarity
Challenge
Older terrace, uncertain wiring
A homeowner in Ampang had purchased a 1990s terrace house and was unsure about the state of the wiring before beginning interior renovations. Multiple previous owners had made additions, and the distribution board labeling was incomplete.
Approach
Considered Home Assessment
A thorough assessment visit was conducted, covering all circuits, testing outlets and switches, and documenting the full panel arrangement. The written summary included a clear breakdown of what was in good condition, what should be monitored, and what the renovation contractor would need to know.
Outcome
Informed renovation plan
The homeowner shared the written summary with their contractor, avoiding two planned circuit changes that turned out to be unnecessary. The renovation proceeded with a clear picture of the electrical baseline. The client later returned for a panel refinement once the renovation was complete.
Timeline: 2 visits over 4 weeks
Challenge
Designer fittings, local electrician uncertainty
A Mont Kiara condominium owner had sourced Scandinavian pendant lights and track fittings while abroad. Three local electricians had declined to install international-spec items. The owner needed someone comfortable with unfamiliar hardware.
Approach
Contemporary Fitting Installation
A brief planning conversation assessed compatibility before the booking was confirmed. The installation proceeded with placement confirmed by the owner first, surface protection throughout, and careful junction work for the international-spec items. All fittings were tested before the technician left.
Outcome
All fittings installed and functioning
Every fitting was installed on the agreed day with no damage to the ceiling finish. The client noted that the placement confirmation conversation beforehand saved one fitting from being positioned incorrectly. The property's design scheme was fully realised as intended.
Duration: Full day, 7 fittings installed
Our Standing
JKR Licensed
All team members hold current Jabatan Kerja Raya electrical certification.
4.8 Client Rating
Measured across post-visit client feedback over a rolling two-year period.
900+ Homes
Properties assessed, fitted, or maintained across the Klang Valley since 2013.
96% Recommend
Proportion of clients who indicated they would recommend the practice to others.
Phone
+60 3 2694 8271Address
13 Jalan Kampung Baru, 50300 KL
Hours
Mon–Fri 8:00–18:00
Sat 9:00–15:00
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